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Home Terms & Conditions

Terms & Conditions

Last Updated: June 2026

Welcome to Counter Craft Coffee. These Terms & Conditions govern your use of our website and services. By accessing or purchasing from our store, you agree to comply with and be bound by the terms outlined below.

Please read these Terms carefully before using our website.

1. Overview

Counter Craft Coffee provides products and services through this website to customers within the United States and other supported regions.

Throughout the site, the terms "we," "us," "our," and "Counter Craft Coffee" refer to Counter Craft Coffee. The terms "you" and "customer" refer to any visitor, user, or purchaser accessing our website.

By visiting our site or purchasing from us, you agree to these Terms & Conditions and all applicable laws and regulations.

2. Eligibility

By using this website, you confirm that:

You are at least 18 years old or have permission from a parent or legal guardian.
The information you provide is accurate and complete.
You will not use our products or services for any unlawful purpose.

We reserve the right to refuse service, terminate accounts, or cancel orders if these conditions are violated.

3. Product Information

At Counter Craft Coffee, we strive to present products as accurately as possible.

However, we do not guarantee that:

Product descriptions are entirely error-free.
Product images display identical colors across all devices.
All information is always complete or current.

We reserve the right to correct any errors, inaccuracies, or omissions without prior notice.

4. Pricing & Payments

All prices displayed on our website are listed in U.S. Dollars (USD).

By placing an order, you agree that:

Payment information provided is accurate and authorized.
Applicable taxes and shipping charges may be added during checkout.
Prices may change without prior notice.

We reserve the right to refuse or cancel orders due to pricing errors, suspected fraud, or inventory limitations.

5. Orders & Acceptance

After placing an order, you will receive an order confirmation email.

Order confirmation does not constitute final acceptance of your order. We reserve the right to:

Refuse or cancel any order
Limit quantities purchased
Request additional verification before processing

If payment has already been processed, any canceled order will be refunded according to our policies.

6. Shipping & Delivery

We work with trusted fulfillment and shipping partners to deliver orders efficiently.

While we strive to meet estimated delivery timeframes, we cannot guarantee exact delivery dates due to factors beyond our control, including:

Carrier delays
Weather conditions
Customs processing
High seasonal demand

Customers can monitor shipment progress through our tracking page:

https://countercraftcoffee.com/apps/track123

7. Returns & Refunds

All returns, exchanges, and refund requests are governed by our Returns & Refund Policy.

By placing an order, you acknowledge that you have reviewed and accepted our refund policy before making a purchase.

8. Intellectual Property

All content on this website, including but not limited to:

Logos
Branding
Product descriptions
Images
Graphics
Website design
Written content

is the property of Counter Craft Coffee and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

9. Prohibited Use

You agree not to:

Use the website for unlawful activities
Attempt to gain unauthorized access to systems or data
Distribute harmful software or malicious code
Interfere with website security or functionality
Misrepresent your identity or payment information

Violation of these terms may result in account suspension, order cancellation, or legal action.

10. Limitation of Liability

To the maximum extent permitted by law, Counter Craft Coffee shall not be liable for any indirect, incidental, consequential, or special damages arising from:

Website use
Product purchases
Shipping delays
Service interruptions
Technical issues

Our total liability shall not exceed the amount paid for the product involved in the claim.

11. Third-Party Services

Our website may contain links to third-party websites, applications, or services.

Counter Craft Coffee is not responsible for the content, policies, security, or practices of third-party providers. Accessing third-party services is done at your own risk.

12. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, store, and protect your personal information.

13. Modifications To These Terms

We reserve the right to update, revise, or replace these Terms & Conditions at any time.

Changes become effective immediately upon publication on this website. Continued use of the website after updates constitutes acceptance of the revised terms.